Serina and Neill

Join us for their wedding in paradise

October 29 - November 7, 2019
CancÚn, Mexico

Hard Rock hotel cancÚn
Luxury all-inclusive resort

Serina and Neill are so excited to be celebrating this amazing milestone in their lives at the Hard Rock Hotel Cancun! Get ready to enjoy the stunning tropical views, private white sand beaches, crystal clear water, and incredible hospitality. 

Below are some very important details regarding our group booking details. Please make sure to read through this page carefully before booking your reservation. 

DISCOUNTED ROOM BLOCK

  • Serina and Neill have secured discounted group rates for guests of their wedding! Rooms MUST BE booked through their group block link on this website in order to attend wedding events, to secure the discounted rate, and receive wedding group promotions including unlimited resort credit. Bookings through 3rd parties, travel agents, or directly through the Hard Rock website will not be honored and an additional fee will be required to attend wedding events.

  • Reservations for the discounted rate can be made until August 1, 2019, but please make your reservation by July 1, 2019 so we can plan for your attendance of events.

  • Reserve your room today without a deposit. You will be charged $200.00 total between August 1-15, 2019. Final payment will be due upon check-in at resort.

AN INCREDIBLE RESORT WITH STUNNING SUITES

Chose from a variety of suites at Hard Rock Hotel Cancun. Group rates have been negotiated across category types to offer you a selection of rooms based on your preferences!

ROOM CHOICES

Serina and Neill - Hard Rock Cancun Discounted Group Rates - Web v3.png
  • Deluxe Gold - These lagoon-facing rooms are fully loaded with luxury amenities including a private balcony, a hydro spa tub, Rock Spa® amenities, a fully-stocked mini bar and a personal liquor dispenser. Available with a king or two double beds. These rooms do not have ocean views.

    Max Occupancy: 4 guests | Size 430 sq. ft.

  • Deluxe Platinum - These beach-facing rooms are fully loaded with luxury amenities including a private balcony, a hydro spa tub, Rock Spa® amenities, a fully-stocked mini bar and a personal liquor dispenser. Available with a king or two double beds. These rooms have gorgeous ocean views.

    Max Occupancy: 4 guests in a queen suite and 2 guests in a king suite | Size 430 sq. ft.

  • Deluxe Diamond - These beach-facing rooms are fully loaded with luxury amenities including a private balcony, a hydro spa tub, Rock Spa® amenities, a fully-stocked mini bar and a personal liquor dispenser. Available ONLY with one king bed. These rooms have gorgeous ocean views. They come with VIP Lounge, Beach, and Pool access and upgraded liquor selections.

    Max Occupancy: 2 adults | Size 430 sq. ft.

  • Rock Royalty Level Deluxe Platinum with Personal Assistant - These beach-facing rooms are fully loaded with luxury amenities including a private balcony, a hydro spa tub, Rock Spa® amenities, a fully-stocked mini bar and a personal liquor dispenser. Available ONLY with a king bed. These rooms have gorgeous ocean views. They come with VIP Lounge, Beach, and Pool access and upgraded liquor selections. In addition, with Rock Royalty comes a Personal Assistant, priority restaurant reservations, upgraded amenities, and a premium service level.

    Max Occupancy: 2 adults | Size 430 sq. ft.

  • Deluxe Family Two Bedroom Suite - These lagoon facing rooms are the ultimate getaway for families with children. Featuring one bedroom with a king sized bed and one bedroom with two doubles and two private bathrooms, it also has a fully stocked kid friendly mini bar, Xbox 360 with movies and games, and L’Oreal Kids bath amenities. These rooms do not have ocean views.

    Max Occupancy: 6 guests (3 adults maximum) | Size 860 sq. ft

  • Rock Suite Platinum Two Bedroom with Personal Assistant - These beach facing rooms are the ultimate getaway for families with children. Featuring one bedroom with a king sized bed and one bedroom with two doubles and two private bathrooms, it also has a fully stocked kid friendly mini bar, Xbox 360 with movies and games, and L’Oreal Kids bath amenities. In addition, you will have a dining and living room. Lastly, these rooms feature a large terrace overlooking the Caribbean Sea. They come with VIP Lounge, Beach, and Pool access and upgraded liquor selections. In addition, with Rock Royalty comes a Personal Assistant, priority restaurant reservations, upgraded amenities, and a premium service level.

    Max Occupancy 6 guests | Size 1,065 sq. ft

ALL INCLUSIVE EXPERIENCE

Enjoy a service and style that knows no limits! A full list of all-inclusive services will be available to you on our wedding website, but a few experiences include casual and a la carte dining, beverages (alcoholic and otherwise), in-room liquor dispenser, 24/7 room service, limitless golf, pool and beachside service, nightly entertainment, in-room WiFi and SO much more! 

While there is a 3 night minimum, most guests choose to add nights at the discounted rate before and after the wedding in order to enjoy the incredible resort with friends and family. Please feel free to take advantage of this rate from Tuesday, October 29, 2019 - Tuesday, November 5th, 2019.

GROUP PERKS - MORE NIGHTS, MORE PERKS

Serina and Neill’s guests receive UNLIMITED Limitless Resort Credit! The more nights you stay in paradise, the more resort credit you receive per room! Resort credit is limitless and is applicable to services such as spa treatments, massages, exciting excursions on yachts, tours of the Mayan ruins and more. (25% service fee required) 

PAYMENT AND CANCELLATION POLICY

  • Initial deposit of $200 per room will be charged between 8/1/2019 and 8/15/2019

  • Final payment will be paid at check-in at the resort

  • Cancellations on or after 9/15/2019 will be charged a 2 night penalty

  • Cancellations on or after 10/15/2019 will be charged in full and are non-refundable

RECENT Guests' Pictures from Hard Rock Hotel Cancun

Frequently Asked Questions

What are the visa and/or passport requirements for Mexico?

  • Travel to Mexico requires valid passports, even for US Citizens. Please ensure that your passport expires after May 5, 2020 (6 months from the date of entry into Mexico). Mexico has no visa requirement for US, Canada, UK, and Australian Citizens, but you will be asked to fill out a FMM form (Mexico's visitor permit) on the plane or once you land. Once you get to immigration and customs at Cancún airport, the agents will give you the bottom half to retain until you leave the country. It is VERY important to keep this secure until you leave Mexico.

  • Indian Citizens will need to obtain a tourist visa unless they have a valid US Visa or are permanent residents of Canada, UK, or Japan. Please verify requirements before travel, you can find specific requirements here.

  • If in doubt, please get in touch with your local Mexican embassy.

Is there transportation available between the airport and the resort?

  • Serina and Neill have negotiated rates for discounted transfers. They can be purchased here.

What time is check-in and check-out at Hard Rock Hotel Cancun?

  • Check-in time is at 3pm and check-out time is at 12pm. Reservations made through Shaadi Destinations will be given priority on early check-in times as we will make requests directly with resort management. Early check-in is not guaranteed, but the resort will do their best.

  • Guests are welcome to stay on property all day the day of check-in and check-out. Bags will be stored with your butler staff when you don't have access to your room.

Can I stay for just 2 nights?

  • While most destination wedding guests choose to stay 5-6 nights when flying to Mexico, we understand there may be certain limiting factors. Unfortunately, group discounts are only valid on a minimum of 3 night stays. If you must stay 2 nights, please contact us at hello@shaadidestinations.com so we can find the best rates possible for you. Booking through Shaadi Destinations allows for certain group benefits to be conveyed and allows for the best rate possible.

What is included in the All Inclusive rate?

  • 5-Star accommodations

  • Casual and à la carte dining

  • Beverages (alcoholic and otherwise)

  • Delicious snacks

  • Top-shelf, in-room liquor dispenser

  • 24/7 in-room service

  • Limitless World-Class Golf

  • Land sports

  • Fitness center

  • 'Born to Run' Jogging track

  • Pool and beachside service

  • Daily activities

  • Nightly entertainment

  • Live entertainment

  • Free Wi-Fi in room and resort wide

  • Parking Free

  • Unlimited phone calls to the Continental US and Canada

  • Gratuities included

Are kids welcome?

  • We chose Hard Rock Hotel Cancun because of the endless list of activities that will turn us all to children - so children are encouraged!

    The Kids Club is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget! Let them play and have fun in a secure environment while you enjoy too.

    Designed for kids between 4-12 years old, the Kids Club provides playful and safe activities so that the entire family finds their paradise in Cancun. Activities include treasure hunts, origami creative sessions, movie nights, gardening, magic shows, and more.