Jennifer and Neal

November 7-10, 2019
Moon Palace Cancún GOLF & SPA RESORT
riviera Maya, MEXICO

Reservations must be booked via the group block in the link below in order to attend wedding events, be placed nearby other rooms in the group within an otherwise large resort, to receive airport transfers, and in order to receive the best discounted rate. Reservations made outside the group block will not be given the required wedding wristbands to attend events.

Discounted group rates are valid from November 4-11, 2019


Please note that additional upgraded room categories including a two bedroom connecting suite are available, but must be requested by email directly to the groups department at Moon Palace. The email address is - please provide your preferred travel dates and the names of the guests (including the ages of any children) as well as the wedding couple's name.


It is no longer possible to submit flight details for your included airport transfers as the deadline has passed. Please set up your transfers with a third party company of your choice prior to arrival into Cancun.


Frequently Asked Questions

Where can I book my hotel room and what do rates include?

  • Hotel rooms MUST be booked through this group link in order to attend wedding events. When booking through this group, you will be given a special wristband at check-in that will allow for access!

  • Rates are ALL-INCLUSIVE! This means that once you step food on property, you are treated to an incredible vacation experience where you meals, beverages (including alcoholic ones), activities, and more are already included. Just sit back, relax, and enjoy the #westindianbaeparade! Welcome to your week in paradise!

  • Once you make your reservation through the group portal, you will only be asked for one nights fee as the deposit. The remainder won’t be due until you check-in to the resort!

What are the visa and/or passport requirements for Mexico?

  • Travel to Mexico requires valid passports, even for US Citizens. Please ensure that your passport expires after May 7th, 2020 (6 months from the date of entry into Mexico). Mexico has no visa requirement for US Citizens, but you will be asked to fill out a FMM form (Mexico's visitor permit) on the plane or once you land. Once you get to immigration and customs at Cancún airport, the agents will give you the bottom half to retain until you leave the country. It is VERY important to keep this secure until you leave Mexico.

Is there transportation available between Cancún International Airport and the resort?

  • Jennifer and Neal will be providing for transfers in Cancún! Please share flight information with Shaadi Destinations as soon as you have this available but not later than 2 months prior to travel.

  • The resort is a 15 minute drive from Cancún International Airport

What time is check-in and check-out at Moon Palace Cancún Resort & Spa?

  • Check-in time is at 3pm and check-out time is at 12pm. Reservations made through the Shaadi Destinations group will be given priority on early check-in times as we will make requests directly with resort management. Early check-in is not guaranteed, but the resort will do their best.

  • Guests are welcome to stay on property all day the day of check-in and check-out. Bags will be stored with your butler staff when you don't have access to your room.

Can I stay for just 2 nights?

  • While most destination wedding guests choose to stay 5-7 nights when flying to Mexico, we understand there may be certain limiting factors. Unfortunately, group discounts are only valid on a minimum of 3 night stays. If you absolutely must stay 2 nights, please contact us at so we can find the best rates possible for you. Booking through Shaadi Destinations allows for certain group benefits to be conveyed and allows for the best rate possible.

Are kids welcome?

  • We chose Moon Palace Cancún Resort because of the endless list of activities that will turn us all to children - so children are encouraged! Moon Palace provides non-stop entertainment for kids with an amazing kids club! For families that want to stay and hang out with their children at the kids club, the resort offers time slots each day for family friendly fun. Best of all, with our group rate, Kids and Teens (up to 17) stay FREE!

  • Kids club activities include beach time, pool time, arts and crafts, face painting, dancing, board games, disco party, movies, video games, and much more.